Customer Service
- Secure Payments
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We accept online payment in a secure environment with Visa Credit, Visa Debit, Visa Electron, Mastercard, Maestro, JCB and PayPal.
Our payments are powered by WorldPay.
We only accept £ (Pound Sterling).
- Exchanges & Returns
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We are sure you will be totally happy with your Sula Sails products, however, if you aren’t, there’s no need to worry. Exchanging or returning your order is quick and easy. Just send your item back to us, in its original condition, with proof of purchase within 28 days for an exchange or refund. A quick 5 step guide is below.
Quick 5 step guide
1. There is no need to contact us when sending a return
2. Fill out the returns form enclosed with your order indicating whether you would like an exchange or refund
3. Send the parcel to...
Sula Sails
Exchange and Returns
De Montfort House
De Montfort Street
Leicester LE1 7GE4. We recommend you send your returns via recorded delivery to ensure it gets to us. Goods are returned at your cost but you will not be charged for postage for the exchanges we send you.
5. We will confirm by email that we are dealing with your return.